From time to time a customer will ask this. This is a very good question. Also the next question might be when should I use them? While most terminals are different and the keys on the terminal might actual use the text of “credit” instead of “return”, however the premise is the same. A void, will delete a transaction in the current open batch. A return or credit will credit back the amount your select to the cardholder’s card. An example when and how to use it would be, the sale amount was $10, but the clerk mistakenly ran the transaction for $100. The batch is still open that has the $100 transaction.
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TBMS BlogTampa Bay Merchant Services Blog. Archives
February 2024
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