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Omnichannel Retail – What is it and Why?

Customers want more than most retailers are able to offer. Modern consumers want to buy online but pick up or return at the store. They want to browse product information on their laptop or [...]

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More Junk Fees

They just keep coming. A new junk fee I recently came across. I am often asked what is your rate? It’s not about one rate, one needs to look at the sum of the total. Here is another example of [...]

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Understanding the Difference Between Surcharging and Convenience Fee

Understanding the Difference Between Surcharging and Convenience Fee More and more I am asked questions about the following subjects. In an effort to clear up confusion, we hope this article will [...]